At Merlin Entertainments our mission is to create truly memorable experiences and we place the utmost importance on the safety and wellbeing of our guests and employees.
We have introduced a range of new health and safety measures that seek to reduce the risk associated with the presence of COVID-19 that are in line with government advice and the requirements of local health authorities.
Unfortunately we are unable to accommodate wheelchairs and pushchairs in the first phase of our reopening. This is due to the set of stairs at the end of the centre and the new one way system we have introduced.
Our play area and touch pool will also be closed.
To find out more, click here
Some of the measures set out below may be clearly visible to you from the moment you arrive at one of our attractions and others require consideration from guests to help ensure everyone has a magical visit.