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Closure Information for Guests

Further to recent updates from the Government on the response to the Covid-19 coronavirus outbreak, we have made the decision to temporarily close SEA LIFE Bray as a precautionary measure.

 

We have made this decision to protect the health and wellbeing of our guests and team, which are always our top priority. The closures, which are effective 19th March, are consistent with the Government’s guidance to prevent further outbreak.

 

We will continue to monitor the situation closely, please refer to our websites and social channels for further updates on a date when we will reopen.

 

We apologise for any inconvenience this decision may cause. Our website and social channels will stay up to date with the latest information. Our team remains on hand to help you with any questions you may have about your existing bookings, contact them at SLCBray@merlinentertainments.biz

Thank you for your cooperation and understanding.

 

Information for guests with existing bookings

To allow us to focus on assisting customers whose travel window is within the next 72 hours, we are asking those who do not have travel within that timeframe to contact us closer to your visit.

Please see instructions and clarifications below, which may answer some of your more immediate questions:

  • If you have booked a ticket and our attraction is closed, your ticket is valid until the end of the year (31 December 2020). Please get in touch with our team to amend your existing bookings.
  • Email us on SLCBray@merlinentertainments.biz and include your Name, Booking Confirmation Number, and Phone Number, and we will follow-up with you in due course. We anticipate high email volumes over the next few days and appreciate your patience as our team works through all inquiries.
  • If your tickets were purchased through a third-party, we ask you to contact the company directly. If they require any information from us, please email our Guest Experience Team and we will be more than happy to help.
  • We will continue to monitor the situation closely, please refer to our website and social channels for further updates on a date when we will reopen. We apologise for any inconvenience this may cause and appreciate your patience during this unprecedented time.

Important Visitor Information

The health and safety of our guests and team is our top priority and further to the Government’s updated advice on Covid-19 coronavirus, we have made the decision to temporarily close SEA LIFE Bray as a precautionary measure.

The closure, which is effective from 19th March, is due to the operational nature of the attraction and is consistent with guidance on social distancing in relation to Covid-19 coronavirus. Moving forward, we will remain in contact with the relevant authorities on when we can re-open.