Working with us FAQs

SEA LIFE London Aquarium - Rays

Details of our current vacancies can be found by online here(
Having conducted a search click on the role in which you are interested, you will then be able to read the relevant job advert.

If the job sounds like the one for you, click on the ‘apply now' button. You will then be able to complete the application form on-line.

Our vacancies change frequently so please don't give up if your dream job isn't available now! If you are interested in a position at one of our other attractions you can search for their current vacancies by clicking on the logos below to go to their individual websites.

Please note that due to Data Protection procedures we are unable to accept any speculative applications.

How do I apply for a position?

Due to data protection legislation we do not accept any speculative applications. Should you send us your information we are required to destroy it. We advertise all of our vacancies online so please do check back regularly for roles that may interest you!

Can I send you my CV for you to place to file?

You will automatically receive an e-mail confirming receipt of your application. You can then expect to hear from us again within the next 14 days.

What happens once I apply?

Yes – we will contact you either way to confirm whether or not you have been successful.

Will I know if I have been unsuccessful once I have applied?

Successful applicants will be required to attend either an assessment centre and/or an interview.

What is the selection process?

This varies role to role though you will be required to complete short exercises in teams and attend an interview. This is the ideal opportunity for you to find out more about what it is like to work for us, and for us to find out more about you.

They are designed to help us select the right people for the business, and should also be enjoyable for you too!

What happens at an assessment centre?

We'd say smart/casual but remember you're trying to make a good first impression!

What is the dress code at the assessment centre?

Once again we will contact you to confirm the outcome.

What happens after an assessment centre or interview?

Wherever you are working within Merlin, you are part of a company at the leading edge of the leisure and tourism business.

At the SEA LIFE London Aquarium we offer a highly rewarding, fun and motivating working environment and create opportunities and challenges for our employees to fulfill their potential and feel part of the company's success.

We also offer a range of permanent and temporary roles in various areas of the business to suit the needs of different people.

Why should I work for you and not the competition?

Within our customer facing roles you are required to wear a uniform. We operate a fairly flexible policy on dress code in all non-uniform areas. In some roles you may even get the chance to wear a costume!

What is the dress code?

Shifts vary according to the position and department. These will be agreed at the recruitment stage.

What will my shifts be?

How can we be when it's our mission to provide fun?

We firmly believe that if you enjoy your time working here our customers are much more likely to have an enjoyable time too! Without a doubt the roles can be very hard and demanding - it takes a special kind of person to be as friendly and positive at the end of the day as they are at the beginning!

Our teams of staff are welcoming, committed, and believe in supporting each other to get the job done. Remember there'll be plenty of people in the same boat as you!

Additionally, all of our managers operate an open door policy, so there's always someone to talk to if you need to!

Is it a very formal environment to work in?

All attractions have their own social clubs and hold social events throughout the year.

What is the company social scene like?

Yes! Employees are issued with a pass enabling them, their friends and family to experience many of our fabulous attractions and theme parks.

Will I get free tickets?

Eligibility to work in the UK is a prerequisite for employment with Merlin. You will need to provide proof of right to work in the UK when you come in for an Interview.

I need a work permit to work in the UK. Can I still apply?

There are certain requirements for different roles, at each attraction. Generally you have to be at least 16-18 years old or above to apply.

For some roles, such as in Security, you'll need to be 21 or over to satisfy our insurance requirements.

Are there any age restrictions?

Further questions?

If you have any further questions then please email us at and we will endeavour to respond as quickly as we can.

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Opening Hours

Mon - Sun:
10am - 7pm
Last Entry:
0871 663 1678

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