FAQs AND FACILITIES

ADMISSION

Teachers should pre-book there visit either online or through our contact centre by ringing +44 (0)871 663 1679 (Calls cost 13p per minute plus network extras). Please note workshops cannot currently be booked online and the call centre will need to be contacted to confirm availability.

GETTING HERE

SEA LIFE London Aquarium is located on the South bank of the river Thames. We are situated right next to the Coca-Cola London Eye, just over Westminster Bridge from Big Ben and The Houses of Parliament. There are a variety of ways to get to SEA LIFE London Aquarium including free travel for schools on TFL. Visit the TFL website for more information on how your class can benefit from their school party travel scheme.

LUNCH ROOM

Our lunch room is available to book every half hour between 11:00 and 13:30. It can hold up to 20 people maximum - if your class is larger than this they will need to split across time slots to use the lunch room. The room is extremely popular and gets booked up quickly, availability cannot be guaranteed. You will need to call +44(0)871 663 1679 to book the lunchroom.

STORAGE FACILITIES

Unfortunately we are not able to provide space or lockers for bags, coats and luggage. If required Waterloo Station can offer these services for a fee. Should you lose something lost property is handed into the ops office and any enquiries should be sent to sllondon@merlinentertainments.biz

ONSITE BEHAVIOUR

Please be aware the attraction will be open to the general public on the day of your visit. No flash photography is allowed in the aquarium and there is a no eating within the attraction – there is a lunch room that can be booked.

DISABLED ACCESS

At the Aquarium, we have full disabled access with lifts to all levels. There are also disabled toilets available on every floor. Carer tickets are complimentary and can be booked via our contact centre or purchased at the attraction on the day of your visit. Our accessible entrance is via the Priority Desk.  

HELP CENTRE

If we have not answered your query above or you would like more detail please visit our Help Centre here which has extensive information on visiting the attraction.