Staying Safe
Health and Safety
We place the utmost importance on the safety and well-being of our guests and team members. To support this, we have a range of health and safety measures. We have no tolerance for guest abuse, our team is working to keep you safe whilst complying with government mandates. We are 100% FUN!
Legionnaires Outbreak Victoria 2024
SEA LIFE Melbourne Aquarium has no links with the current Legionnaires outbreak in Victoria. Achieving the highest standards in health, safety and security is a top priority at all Merlin Entertainments attractions. We're proud of the processes, systems, and procedures we have in place across our global businesses and our teams of people who care deeply about keeping our guest and teammates safe.
Background notes:
- There are no known active links to Legionnaires in Victoria.
- Authorities have narrowed down the likely source of the outbreak to water cooling towers on industrial buildings in the suburbs of Laverton North and Derrimut.
- For more information, please head to - www.health.vic.gov.au/health-alerts/outbreak-of-legionnaires-disease-in-metropolitan-melbourne
COVID-19 Safety Plan
(Updated 09/08/2022)
Prior to your arrival:
- Please make sure you have made your booking online. This includes pre-paying and selecting the date and timeslot of your visit.
- Those with pre-purchased open-dated tickets and third-party tickets must pre-book here
- Before leaving home, please check our Facebook page for the latest information.
- Please be ready to make on-site payments using a bank card, as we are a cashless venue.
- We politely request that you refrain from visiting our aquarium should you start displaying any of the symptoms associated with COVID-19. Please contact info@melbourneaquarium.com.au should you need to amend your booking.
Hygiene and disinfection measures within our attraction:
- We have introduced enhanced cleaning measures, throughout the day, which seek to disinfect high-frequency touchpoints, such as tables and chairs, service counters, grab and flush handles, door handles/plates, elevator buttons and taps.
We have introduced new deep cleaning measures in the event that a person presents themselves with symptoms consistent with COVID-19. - We have introduced a large number of hygiene stations/hand sanitiser dispensers around the attraction for guests to use.
- As with our employees, we politely request that all our guests uphold the highest possible hygiene standards – whether it be when sneezing or coughing, through regular hand washing or the frequent application of hand sanitiser.
- Our employees now participate in COVID-19 specific training programmes instructing them how to stay safe as well as how to keep our guests safe.
