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Covid-19 Guest Information

Latest information 07/04/21

SEA LIFE Loch Lomond remains temporarily closed but in line with the Scottish Government’s roadmap out of lockdown we plan to reopen from April 26th 2021. You can pre-book now and your tickets are covered by our Booking Guarantee

For information about your booking please review the FAQs below to find out the best next steps and who to contact if you need further assistance.

Please keep checking our website and social media for the latest information.

Ticket Information & Bookings

Following the latest update from the Scottish Government on its response to COVID-19, SEA LIFE Loch Lomond is currently temporarily closed. We will however be re-opening our doors on Monday 26th April 2021.

In line with the Government’s roadmap out of lockdown we plan to reopen from April 26th 2021. Please keep checking our website and social media channels for the latest information.

If you have booked a ticket to visit us and we are still closed, it is easy to revalidate your ticket to visit on a later date. You can change your ticket date via our booking portal, details of which you can find on your e-ticket. Our booking guarantee allows you to move your ticket up to five times, with the flexibility to move bookings up to the end of 2021.

Please get in touch with our Guest Experience Team via our Facebook page including your Name and Booking Number in the message, and we will assist you further. We anticipate high email volumes over the next few days and appreciate your patience as our team works through all inquiries.  

If you have booked SUN Superdays tickets to visit SEA LIFE during a time that we are closed, your ticket will be revalidated so you can rearrange your visit for a later date. 

You can re-book your visit by clicking here

Thank you for your patience, and we look forward to welcoming you to SEA LIFE... just a little later than originally planned!

If you have a Merlin Annual Pass please head over to https://www.merlinannualpass.co.uk/coronavirus for all pass related FAQs and the latest updates from the Merlin Annual Pass team.

Due to the most recent closure we are reviewing the extension of all local annual passes and will communicate any updates as soon as possible.

We once again thank you for your patience with us during these strange times and look forward to seeing you all back again once we can reopen.