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Covid-19 Guest Information

UPDATE 20.11.20

Following the recent update from the UK Government in response to the COVID-19 outbreak, we are following the latest guidance and will temporarily close SEA LIFE Loch Lomond from Saturday 21st November as a precautionary measure.

The health and wellbeing of our guests and teams is always our top priority. We are in contact with the relevant authorities and we will reopen as soon as we are able to do so.

If you have pre-booked tickets, your tickets are valid until 31st May 2021. Please get in touch with our team to amend your existing bookings on LochLomond.SeaLifeCentre@merlinentertainments.biz and review our FAQs below for further information and booking enquiries.

Please keep checking our website and social media channels for the latest information. 

Thank you for your co-operation and understanding.  

Ticket Information & Bookings

Following the latest Scottish Government update on 17 November 2020, SEA LIFE Loch Lomond is now temporarily closed as a precautionary measure in line with current Government guidance.

We intend to reopen on December the 11th but will continue to monitor the situation closely and reopen the attraction when it is appropriate to do so. Please keep checking our website and social media channels for the latest information.

Please get in touch with our team via our Facebook page or email us at LochLomond.SeaLifeCentre@merlinentertainments.biz

If you have booked a ticket and our attraction is closed, your ticket is valid until 31 May 2021. Please get in touch with our team to amend your existing booking(s) at LochLomond.SeaLifeCentre@merlinentertainments.biz

Please note that due to social distancing measures, our capacities have been reduced.

Following the recent update from the UK Government on its response to the COVID-19 outbreak, we will sadly be temporarily closing our UK attractions until 2nd December 2020 as a precautionary measure, in line with the latest legislation.

As much as we were looking forward to welcoming you all for even more fun and adventures at our attractions during November, including our Passholder Exclusive Days, the health and wellbeing of our guests and teams is always our top priority. However, we are happy to share that we will be operating Passholder Exclusive Days in 2021 and will confirm details of these closer to the time.

To account for the time our attractions will be closed, we will be adding a one-month extension to current expiry dates for all Merlin Annual Passes active as of 5th November. Pass extensions will happen automatically, and you don’t have to do anything about it.

For Membership Passholders, all payments have now been frozen and will resume from 5th December. This will happen automatically, and you do not need to do anything to activate this.

We once again thank you for your patience with us during these strange times and look forward to seeing you all back again once we can reopen. For more information please visit www.merlinannualpass.co.uk

Following the recent update from the UK Government on its response to the COVID-19 outbreak, we will sadly be temporarily closing our UK attractions (except Edinburgh Dungeon) as a precautionary measure, in line with the latest legislation.

As much as we were looking forward to welcoming you all for even more fun and adventures at our attractions during November, the health and wellbeing of our guests and teams is always our top priority.

To account for the time our attractions will be closed, we will be adding a one-month extension to current expiry dates for all SEA LIFE Loch Lomond passes active as of 11th November. Pass extensions will happen automatically, and you don’t have to do anything about it.

We once again thank you for your patience with us during these strange times and look forward to seeing you all back again once we can reopen.