Help Centre

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Scheveningen

SEA LIFE Scheveningen is suited for everyone. 

Are there any age restrictions?

SEA LIFE Scheveningen is suitable for everybody however if you are under the age of 14 you will need to be accompanied by an adult aged 18 and above. You may be asked to produce I.D upon arrival to prove your age so please ensure you have this handy to avoid disappointment. 

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Do we accept promotional/discounted vouchers?

We do have vouchers that are accepted with different discounts and offers. Please read all Terms and Conditions thoroughly prior to your arrival, as there are vouchers that are accepted in all SEA LIFE Centers . Vouchers and promotional deals can only be used when purchasing full priced adult tickets on the day here at the aquarium. Vouchers can not be used in conjunction with any online or telephone bookings and can not be used with any other promotional offers or deals. You must have a printed copy of your voucher and any other required items. We will decline to accept the voucher if all relevant items are not present. 

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Where can I purchase/book my tickets?

We have many different options for booking and purchasing tickets. You can pre-book online, via our office phone 070-3542100 or at admissions here at SEA LIFE Scheveningen.

Do you sell tickets for other attractions in Scheveningen?

We have a great deal combination ticket with other attractions in the area. Please check our tickets page for more details or call the centre for enquieries. Combination tickets are available for both individuals and groups reservations.

Do you accept Credit Cards or Maestro Cards?

We accept cash payments, debit card as well as credit card payments, but unfortunately not American Express. 

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How long will it take me to visit view the whole attraction?

On average it will take you  1 to 1.5 hours to enjoy the full experience of SEA LIFE Scheveningen. However this depends completely on you and how long you would like to enjoy our underwater world.

Where do I need to queue?

When you  at the aquarium you will find that we have one single queue line. There is no fast track for presold tickets. The till operators and the till system proceed fast, queueing is not likely to last long.  

Can we touch the creatures?

For the health and safety of you and our animals, we ask that you do not touch any of our animals unless invited to by a member of staff. We have a rock-pool display where you are welcome to touch our anenomes and crabs under the supervision of our fully trained staff. 

Are there any creatures we can feed?

Our creatured are given a selected diet, often with supplements. There are a few feeding sessions in whoch the public is invited to join but we do not allow you to feed own food you brought with you. There are many other feeds and talks that you can watch but not participate in too. Please view our Talks and Feeding times page for information on all the feeds and talks we do daily.

Am I allowed to take photos at SEA LIFE Scheveningen?

Yes you can as we want you to take your memories of our creature’s home with you, however we do not permit the use of any flash photography as this can scare and harm and even blind our creatures. The use of tripods is also not permitted and if you wish to use a tripod you will need to arrange this with our marketing team.

Is there anywhere to store my belongings or pushchair?

We unfortunately do not have any cloakroom facilities for you to be able to store your belongings, this includes pushchairs. We ask you to kee your belongings with you during your visit. 

Do you have a gift shop?

We do have a gift shop and this is located at the exit of SEA LIFE Scheveningen. This is also accessible without entry to the SEA LIFE Scheveningen itself. To contact our gift shop please email your query to info@sealife.nl

Can I eat and drink once inside SEA LIFE Scheveningen?

Eating and drinking within the aquarium is permitted but we do not provide a dedicated area for this.  We have a tenant Restaurant within the building but also in the direct vicinity you'll find many bars and restaurants for refreshments. Your entry tickets are valid all day so you can exit to eat and then re-enter at your convenience.

Is there anywhere to eat lunch at SEA LIFE Scheveningen?

Restaurant Binky Beer is located in the same building, though not operated by us. You can have lunch in there or go outside to one of the many facilities on the boulevard. Your ticket is valid all day so you are able to exit to get lunch.

What happens if I need to leave before the end of my visit?

All tickets are valid for the whole day, so you are free to enter and exit at your leisure. Please ensure your however that your hand is stamped before exiting so that you can gain re-entry.

Is there a place for nursing mothers?

We have a dedicated baby changing room which can be used by nursing mothers, it is located in the corridor where the restrooms are.