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Frequently Asked Questions about SEA LIFE Scheveningen

SEA LIFE Scheveningen is fun for everyone but especially suitable for families with children between 3 and 11 years old.

An average visit takes 1.5 hours

On average, people stay inside for about 1 to 1.5 hours to see everything calmly. This of course depends on you and your interest in underwater life. It can take much longer but also shorter.

Dogs and other pets are not allowed in SEA LIFE (with the exception of an assistance dog).

If you would like to donate an animal/fish to SEA LIFE, please contact info@sealife.nl or call 070-3542100, the animal caretakers will check if the animal is suitable for SEA LIFE. Unfortunately we cannot accept every animal/fish.

Unfortunately, we do not have a separate parking space for buggies - so they can be taken into the centre.

There is a lift available.

You are free to bring your own food and drinks. However, we kindly ask you to leave plastic bags and other waste neatly in the bins. It is absolutely forbidden to feed the animals.

Next to SEA LIFE is a restaurant where you can also go to. It is located next to the penguin enclosure.

Smoking and consuming alcoholic beverages or other narcotics is not allowed in SEA LIFE Scheveningen.

When you arrive, there may be a queue in front of the cash register with people who want to buy a ticket. There is no separate box office for people who have bought an online ticket in advance.

The speed of the staff and the cash register system ensures that you never have to wait very long.

In order to protect the health and safety of you and our animals, we ask you not to touch the animals and to stay out of the water with your hands.

At the "Touch Pool" in the large ray area, you and the children can touch anemones, crabs, mussels and other marine life under the supervision of one of our professional staff and then wash your hands there.

All animals are fed food that fits in with their specific diet. The type of food and any supplements are carefully composed. There are feeding demonstrations in which the public is involved but it is certainly not the intention that you feed the animals your own brought food. The feeding schedule that you will receive at the entrance shows exactly what is happening and when. 

You can certainly take photos, as many as you like! However, you are not allowed to use a flash. Flash light is very harmful to many of our animals, they can go blind and even die from the effects of stress. We also ask that you do not use a tripod as this will cause congestion and inconvenience to other visitors. Can we see your best pictures on our Facebook page? 

https://www.facebook.com/sealifescheveningen

Unfortunately, we do not have a cloakroom or lockers. We are therefore unable to store any items for you during your visit and would ask you to keep your belongings with you.

There is a souvenir shop just before the exit of SEA LIFE. Here we sell nice memories of your visit and also the photo that may have been taken of you when you entered can be seen here.

SEA LIFE Scheveningen does not have space where you can eat and drink your own food and drink, but you are free to eat what you have brought along the way. Just after the otter room is the entrance to restaurant De Beren Scheveningen. This restaurant does not belong to SEA LIFE but because of its location in the building, it is an excellent opportunity to take a short break.

You are free to bring your own food and drinks. However, we kindly ask you to leave plastic bags and other waste neatly in the bins. It is absolutely forbidden to feed the animals. Next to SEA LIFE is a restaurant where you can also go to. It is located next to the penguin enclosure. It does not belong to SEA LIFE but there is a cooperation. Your ticket is valid all day - so you can eat somewhere else and come back later.

In the corridor where our toilets are located there is a baby changing room. There you can change or feed your child.

Dogs are not allowed in SEA LIFE (with the exception of an assistance dog).

Information about tickets and discount vouchers

We have several discount vouchers and actions. Please read all the terms and conditions carefully and check the validity of the voucher before visiting us.

Discount vouchers, promotions and internet cards cannot be combined with each other. Please make sure that you always take the vouchers printed out and return them to us at the checkout. Discount vouchers are only valid for the full entrance price and cannot be used for group visits, school trips, children's parties and any other arrangements.

Discount vouchers may be refused if they do not meet the conditions. 

You can buy your tickets at a discount on this website.

The cards do not need to be printed, we can scan the barcode on the card from your mobile phone. 

You can also buy a ticket at the checkout.

If you have a discount voucher, please take it with you and show it to the cashier beforehand.

The vouchers are not valid in combination with online tickets.

Yes - you can also buy a combination card for Madurodam and from spring 2021 also the cards of the neighbouring LEGOLAND® Discovery Centre Scheveningen - this can be done via our website or at the box office.

Yes, and you can also use (contactless) pins with us. Unfortunately we do not accept American Express.

You should visit Madurodam and SEA LIFE in one day.

Please contact SEA LIFE: 070-3542100 or write an e-mail to info@sealife.nl.

We will then look for a solution.

Please contact SEA LIFE: 070-3542100 or write an e-mail to info@sealife.nl.

We will then look for a solution.

Purchased tickets are not exchangeable for cash.

The ticket is valid for at least six months (unless otherwise stated on the ticket) so you can come back another time.

Pinguin voeren

Can I work as an intern?

SEA LIFE Scheveningen has internships available in the animal care department. We are looking for trainees for the period from January 2021 onwards. 

Vacatures

6093 Amazonia (1)

Extra information

On weekends and school holidays it can be busy in between 12.00 and 15.00 hours.

Octopus

Discount with parking

Are you coming to SEA LIFE by car? Then we now have a special action with parking garage Strand, this is the largest garage in Scheveningen and is located on the Zwolsestraat. From here it is about a 15 minute walk to SEA LIFE. With us you can now pick up a discount ticket for no less than 50% for this garage after your visit to SEA LIFE. The 50% discount applies over the whole day (parking time), not just your visit to SEA LIFE.

Find out more