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Frequently Asked Questions

General info

Didn't find the answer to your question on our website? Then take a look at this list. Still haven't found the answer to your question? Feel free to send us an email to info@sealife.be.

No, visitors are not allowed to bring their pets into our park. We have to be strict about this, as it can be dangerous for the safety and health of our own animals and our visitors. We also do not have an area where we can accommodate visitors' dogs or other pets. The only exception we make is for assistance or guide dogs (for example, for visitors with visual or motor impairments).

Yes, except for the climbing adventure, playgrounds, and puppool. There is also a toilet for disabled guests at the entrance of the park.

Every wheelchair user and every person with an EDC card may bring one companion free of charge to help them with, for example, a steep slope.

Is it a large, adult seal or has the animal died? If so, please contact the BMM (government agency) on 059 24 20 50.

Is it a seal pup? Feel free to share your location and images with us on WhatsApp at 0477/34.58.90. Our animal caretakers will then contact you. Thank you for your help!

We naturally ensure that the animals in our park receive the best possible care. Unfortunately, it is not possible to also care for animals belonging to private individuals or injured wild animals. You can always contact your veterinarian or one of the recognized Bird and Wildlife Rescue Centers (VOC), which are overseen and supported by Vogelbescherming Vlaanderen (Bird Protection Flanders). These centers are responsible for the rescue, care, and rehabilitation of native wild birds, among other things. On the VOC website, you will find a list of all the contact details for the various centers. (For example, in Beernem and Ostend).

You can do that in the restrooms at the entrance to our park.

Yes, using the restroom in our park is free on the day of your visit.

Of course, you are welcome to take photos and videos to bring home as wonderful souvenirs of your visit to SEA LIFE. Professional photographers must request permission one week in advance (info@sealife.be). However, the use of flash photography is prohibited so as not to disturb the animals.

Yes, the parking lot does not belong to SEA LIFE Blankenberge but to the city of Blankenberge. The price of parking may vary and we are not responsible for any fines.

Tickets and reservations

If you already have a ticket you purchased on our website, you can book your spot here. If you have a ticket via a partner of ours, you can also reserve a time slot via our ticket page. Then select the section "I already have a ticket/book a time slot".

There is no need to print the tickets, our e-mail confirmation is enough to show at the checkout.

Entry tickets entitle you to a single entry to the park and are only valid for the date you chose when you bought them. Unused tickets cannot be refunded or exchanged.

After activating your Bongo voucher, you can immediately use it as an admission ticket. All you need to do is reserve a time slot via our website.

Holders of a valid teachers' card, get free admission on Wednesdays, weekend days and during holiday periods. You must make a time reservation on our website and then show you teacher card at our checkout.

Yes, this is possible! It is important to book a time slot in advance, but payment is made at the entrance. With the digital sports and culture vouchers, we accept both Edenred and Sodexo. But with the paper variant, we only accept Sodexo, and therefore not Edenred.

Book your time slot here. Book your time slot here. Please note! A reservation does not count as a ticket. Buy your ticket digitally and avoid long queues at the checkout.

Booking a time slot is mandatory. This prevents long queues at the checkout and in the park. Without a time slot, access may be refused on busy days.

When you purchase a Star ticket or an Anytime ticket from us, you will receive a discount code that you can use for your Discovery ticket (at the earliest 1 month before the trip). This will give you a 40% discount on your train ticket!

-> Children under 12 travel for free (max. 4 children per paying traveller).

 


More info on the Discovery ticket can be found here!

Eating

The shop offers all kinds of food and drink, including crisps, ice cream, chocolate bars, sweets, soft drinks and slushies.

Of course. Do not hesitate to contact one of our employees in the park. We are happy to help you.

We have two places (outside) with chairs and tables so that you can eat but the number of places is limited.

Yes, you can bring your meal with you.

Schools

The shop sells all kinds of food and drinks, such as chips, ice cream, chocolate bars, candy and soft drinks.

Holders of a valid teacher card enjoy free admission on Wednesdays, weekends, and during school holidays or public holidays. This applies only in a family context, not in a school context. This allows you to familiarize yourself with what we have to offer free of charge and prepare your class visit in the best possible way.

Yes, except for the climbing adventure, playgrounds, and puppool. There is also a toilet for disabled guests at the entrance of the park.

Every wheelchair user and every person with an EDC card may bring one companion free of charge to help them with, for example, a steep slope.

View our rates here.

Yes. This can be done via the website or by email to schools@sealife.be.

No, you pay for the actual number of people present.

No, you can enter for free on presentation of their valid subscription.

We have two places (inside and outside) with chairs and tables so that you can eat but the number of places is limited.

Yes, you can bring your meal with you, but the number of places to seat in the park is limited.

Health