Help Centre
Ticket Information & Bookings
Whilst legal restrictions have been lifted, we want to ensure we can offer you the best possible guest experience and we will continue to have reduced capacity at our attraction. This means that you will need to book into a time slot ahead of your visit. As spaces are limited, we strongly suggest you reserve tickets early for your preferred date and time.
Please do not visit without a ticket and book your tickets online to guarantee entry.
We've made it even easier for our Merlin Annual Pass Holders to pre-book entry tickets. Click here for information on how to book.
Anyone wishing to visit, including promotional ticket holders, will need to pre-book a ticket in advance before you visit our attraction. This includes vouchers from one of our fin-tastic partners such as Kelloggs, Cadburys or Costa Coffee.
For any discount vouchers that states it cannot be used for online booking, this is no longer the case - all discount vouchers can and must now be used online.
Click here to book your entry date and time slot to coincide with the tickets booked for your visiting party. Please remember to bring proof of carer status when you visit the attraction.
We are now cashless and only accept card payments throughout the attraction.
Please visit our Help Centre page here for further queries and information.
If the above does not answer your question about existing or future bookings, our team is on hand to help at slcbrighton@merlinentertainments.biz
