We apologise for any inconvenience this may cause. Our website and Twitter/Facebook channels @SEALIFE Brighton will stay up to date with the latest information.
Thank you for your cooperation and understanding.
To allow us to focus on assisting customers whose travel window is within the next 72 hours, we are asking those who do not have travel within that timeframe to contact us closer to your visit.
Please see instructions and clarifications below, which may answer some of your more immediate questions:
Email us on firstname.lastname@example.org and include your Name, Booking Confirmation Number, and Phone Number, and we will follow-up with you in due course. We anticipate high email volumes over the next few days and appreciate your patience as our team works through all inquiries.
We apologise for any inconvenience this may cause and appreciate your patience during this unprecedented time, due to the high volume of request and queries we are only able to reply to those with existing bookings.
Should you have an existing booking please call 01273 647707 to re-book. Please note we are experiencing a very high volume of calls, please only contact us in regard to an existing booking. Information on our usual rates and policies can be found on our website under tickets.
We want to reassure all Merlin Annual Passholders that we will be extending Passes and for our Passholders on our Merlin Membership, we will be suspending monthly payments, to account for the closures. We will be announcing more details on this via email, our social media channels and our website over the coming days > www.merlinannualpass.co.uk/coronavirus
We are currently reviewing the terms and conditions of our 2020 Season Passes as a result of the Covid-19 coronavirus outbreak. Please bear with us whilst we work through all the details. Updates will be posted on our website soon.