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HELP CENTER

We'd love to hear from you

Frequently Asked Questions

What is included with my ticket?
Access to all of our aquarium exhibits, the Interactive Touchpool, Underwater Ocean Tunnel, children's play area and more! Plus, enjoy as many of our educational talks & feeding demonstrations as you like. Please note that as an added safety measure, some activities may be closed or adjusted. 

How do Combo Tickets including LEGOLAND Discovery Center work?
The timeslot you book is for your arrival time to LEGOLAND Discovery Center, even if you buy on the SEA LIFE website. You're welcome to visit SEA LIFE any time on the same day (even before!) or up to 30 days later. Please note that adults must be accompanied by a child in order to enter LEGOLAND Discovery Center.

I have a ticket without a scheduled entry time. How do I reserve my timeslot?
If you have a Gift Ticket with flexible entry or a ticket from one of our third party partners, you do not need to reserve a timeslot. Please be sure to check our website for our complete hours.

What happens if I'm late?
No worries! We'll do our best to get you in as quickly as possible.

How do I change my ticket time?
You may request a date change up to 36 hours before your original visit date/time by using the email address below.

 

Contact Us

By e-mail:

sealifekansascity@sealifeus.com

By phone:

(816)471-4386 Monday through Friday between the hours of 10:00am and 5:00pm.

By mail:

SEA LIFE Kansas City Aquarium
2475 Grand Boulevard 
Kansas City, Missouri 64108