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Visitor Information and FAQ

You find all the relevant information to plan your visit here.

Good to know

The Lake Constance Museum of Natural History is located in the same building. It opens a “window on the lake”, showcasing Lake Constance and its unique landscape. Lovingly displayed animal specimens of the different habitats around
the lake make up the main part of the exhibition.

The museum is family-friendly and accessible for people with a disability.

Admission is included with every SEA LIFE ticket!

 

SEA LIFE Constance is barrier-free and has an elevator that makes all levels accessible. Of course there are also two corresponding restrooms which can be accessed with a wheelchair.

All visitors with a "B" in the handicapped ID receive a discounted entrance price and may bring along an accompanying person free of charge.

Please reserve a time slot (for "other tickets") and pay the reduced admission price at our entrance.

SEA LIFE Constance is air-conditioned and therefore also worth a trip on hot days in summer, but also on bitterly cold days in winter.
If the temperatures are high in summer, you can cool down in the Antarctic area with our cute penguins! Afterwards you can enjoy an ice cream or a cool drink on our terrace with lake view. In winter, our completely heated building offers a warm welcome, especially in the rainforest area with our tropical fish of the Amazon.

Tip: We recommend a visit to SEA LIFE Constance on warm and sunny days, especially during vacation periods. In general, the number of visitors on these days is much lower than on rainy days, the waiting times are shorter and our visitors can experience our sea creatures up close in a relaxed atmosphere.

 

Our SEA LIFE Constance Bistro with adjoining terrace with lake view offers a selection of snacks, cold drinks, coffee and cake.

In the aquarium itself, however, there is a ban on the consumption of food and drink brought by the guests themselves. This is for hygienic reasons. Baby food is excluded from this of course.

SEA LIFE Constance has no lockers or storage facilities for luggage or umbrellas. For this reason, we recommend that you use the lockers in the LAGO Shopping Center or at the train station in Constance if necessary.

Dogs and other animals are not allowed in the exhibition. However, duide dogs are welcome. 

We are pleased to offer our guests free WiFi in some areas.

In order to further optimize the visitor experience of our guests, we offer free WiFi in some areas. The expansion of the areas covered is in progress, so that young and old can soon stay connected to the rest of the world during their entire dive in our attraction.

We recommend a visit to SEA LIFE Constance on warm and sunny days, especially during vacation periods. In general, the number of visitors on these days is much lower than on rainy days, the waiting times are shorter and our visitors can experience our sea creatures up close in a relaxed atmosphere.

We are child-friendly!

SEA LIFE Constance is barrier-free and child-friendly. Entrance for infants under two years of age is free of charge. Please note that children under 12 years of age are only admitted when accompanied by an adult.

The most fun to visit is for children between the ages of 3-11 years, but that depends on their interests of course. In general, there are many exciting things for young and old to discover and interesting and new things to learn at interactive stations.

Did you know: Many of our pools and aquariums are at ground level, so the little ones have a clear view of our animals.

The toilets are located in the entrance area and in the bistro. The changing area is also located there. There are no other toilets in the exhibition.

We recommend leaving baby carriages in the car if possible, or parking them in our baby carriage parking lot at the entrance and taking a carrycot for children who cannot walk yet.

On very busy days we ask for your understanding that twin and double baby carriages cannot be taken into the aquarium. In the entrance area there are a few parking spaces for strollers. Please note, however, that this area can only be offered according to availability. The parking of the stroller in the entrance area is at your own risk; no liability can be accepted. If necessary, you can take the baby carriage with you into the aquarium due to the barrier-free construction. Please be considerate of other guests and make sure that they also have a free view of our tanks.

Riding bikes in the attraction is prohibited. Balance bikes and similar bikes must be parked in the baby carriage parking lot at the entrance.

Bicycle trailers and handcarts are not permitted in the attraction due to the narrow design of some parts of the tour.

FAQ: Purchasing a ticket

To be able to control our capacities inside our attraction we offer online tickets with an allocated time slot for your visit. Every time slot only allows a certain number of visitors to enter our attraction to secure the minimum distance between people at all times. Our employees will scan your online ticket contactless from your mobile phone or from a printed sheet.

Yes, from now on it is possible to amend your visit date up to 5 times via our booking portal. To register, you need the confirmation number of your booking and the e-mail address you used for the booking.

Login to Booking Portal

If your desired day or time slot is not available, the time slot has reached its maximum capacity. Please choose another time slot for your own safety. 

You still have the opportunity to purchase tickets at site. However, we kindly ask you not to pay with cash to minimize the contact between people. 

We included capacities for people who already have tickets and didn't select a time slot beforehand. Just come and talk to one of our employees and they will add you to the next possible time slot.

We included capacities for our annual pass holders who didn't select a time slot beforehand. Just come and talk to one of our employees and they will add you to the next possible time slot.

FAQ: Your visit

Yes, the time of your visit is limited to 90 minutes.

The well-being and health of our visitors and employees are our highest priorities, that's why we cannot provide the following experiences at the moment: Show feedings and touch pools.

FAQ: SEA LIFE Annual Pass

We will extend all annual passes, that are valid after March 17th 2020 with no extra charge. The time that the annual pass will be extended to is depending on the final closing time of our attractions. For example: 

    • 5-8 weeks closed: Extension by 2 months
    • 9-12 weeks closed: Extension by 3 months

The basis for this extension is the final closing time of the attraction in which you purchased your annual pass. 

We will take care of the extension for you. It will be done automatically, so you don't have to do anything. It is not necessary to print out your SEA LIFE annual pass again. The new validity date will be automatically updated in our systems.

Every SEA LIFE annual pass that has been already purchased will keep its validity. The period of validity will start on the first day of activation in one of our attractions.

Due to the temporary closure, the period of activation of the online tickets will be extended: After the reopening of our attractions you have six weeks to activate your annual pass. 

Please keep in mind that the SEA LIFE annual pass can only be activated in the SEA LIFE location over which you purchased the pass online. 

We have updated our options for extensions for all SEA LIFE annual passes that are expiring/have expired while we were closed. We offer you to extend your annual pass for the regular extension price if you extend it within a month after the attraction's reopening.

You will get a new annual pass for your extension. The new expiration date depends on the day on which you activated your extension.

Extending or using the annual pass after the given deadline is not possible.

You can activate and collect your new SEA LIFE annual pass within a month after the attraction reopened. You will receive a new annual pass. The new expiration date depends on the day on which you activated your extension at site. Please keep in mind that you can only activate and collect your annual pass at the SEA LIFE location where you purchased it online.

Attention!

The access road to SEA LIFE Constance is closed on Sunday. You can only reach us on foot. You can find alternative parking options under "Directions".

Directions

Health