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Visitor Information and FAQ

You find all the relevant information to plan your visit here.

Good to know

As our aquarium is located entirely indoors, your visit is weather-proof and enjoyable all year round. Stay warm and dry on rainy or snowy days, and enjoy a cool escape from the sun during hot weather!

The Lake Constance Museum of Natural History is located in the same building. It opens a “window on the lake”, showcasing Lake Constance and its unique landscape. Lovingly displayed animal specimens of the different habitats around
the lake make up the main part of the exhibition.

The museum is family-friendly and accessible for people with a disability.

Admission is included with every SEA LIFE ticket!

 

Please note that you can only pay by EC card on site and that we cannot accept cash payments. This applies to the entrance cash desk as well as to our souvenir shop and the bistro.

SEA LIFE Constance is barrier-free and has an elevator that makes all levels accessible. Of course there are also two corresponding restrooms which can be accessed with a wheelchair.

All visitors with a ‘B’ on their disability card may bring one accompanying person free of charge. You will need a ticket for yourself, which can be purchased online. The free ticket for the accompanying person will be issued on the day.

SEA LIFE Constance is air-conditioned and therefore also worth a trip on hot days in summer, but also on bitterly cold days in winter.
If the temperatures are high in summer, you can cool down in the Antarctic area with our cute penguins! Afterwards you can enjoy an ice cream or a cool drink on our terrace with lake view. In winter, our completely heated building offers a warm welcome, especially in the rainforest area with our tropical fish of the Amazon.

Tip: We recommend a visit to SEA LIFE Constance on warm and sunny days, especially during vacation periods. In general, the number of visitors on these days is much lower than on rainy days, the waiting times are shorter and our visitors can experience our sea creatures up close in a relaxed atmosphere.

 

Our SEA LIFE Constance Bistro with adjoining terrace with lake view offers a selection of snacks, cold drinks, coffee and cake.

In the aquarium itself, however, there is a ban on the consumption of food and drink brought by the guests themselves. This is for hygienic reasons. Baby food is excluded from this of course.

At SEA LIFE Konstanz, lockers are available right at the entrance. Please note that if you store your luggage or personal belongings there, you’ll need to pick them up again at the entrance at the end of your tour.

Dogs and other animals are not allowed in the exhibition. However, duide dogs are welcome. 

We are pleased to offer our guests free WiFi in some areas.

In order to further optimize the visitor experience of our guests, we offer free WiFi in some areas. The expansion of the areas covered is in progress, so that young and old can soon stay connected to the rest of the world during their entire dive in our attraction.

We recommend a visit to SEA LIFE Constance on warm and sunny days, especially during vacation periods. In general, the number of visitors on these days is much lower than on rainy days, the waiting times are shorter and our visitors can experience our sea creatures up close in a relaxed atmosphere.

If you would like to redeem a promotional code for a discount on your ticket, simply click here.

Have your promotional code ready and enter it in the box that opens. You will then be taken directly to the discounted ticket options.

Do you have a complimentary ticket? Please follow the instructions provided on the ticket. Complimentary tickets cannot be redeemed using the promotional code field.

FAQ: Purchasing a ticket

To be able to control our capacities inside our attraction we offer online tickets with an allocated time slot for your visit. Every time slot only allows a certain number of visitors to enter our attraction to secure the minimum distance between people at all times. Our employees will scan your online ticket contactless from your mobile phone or from a printed sheet.

Yes! You can book our tickets with the peace of mind that you can rebook and reschedule them free of charge up to one day of your planned visit if something interferes with your plans.

Once you have booked your ticket, you can change your visit date one-time within a time window of 90 days up to one day before your visit. It is not possible to adjust the date on the day of your planned visit. To manage your booking through our booking portal, you will need your booking confirmation number and the email address used to make the booking.

Login to Booking Portal

If your desired day or time slot is not available, the time slot has reached its maximum capacity. Please choose another time slot for your own safety. 

You still have the opportunity to purchase tickets at site. However, we kindly ask you not to pay with cash to minimize the contact between people. 

We included capacities for people who already have tickets and didn't select a time slot beforehand. Just come and talk to one of our employees and they will add you to the next possible time slot.

We included capacities for our annual pass holders who didn't select a time slot beforehand. Just come and talk to one of our employees and they will add you to the next possible time slot.

We are child-friendly!

SEA LIFE Constance is barrier-free and child-friendly. Entrance for infants under two years of age is free of charge. Please note that children under 12 years of age are only admitted when accompanied by an adult.

The most fun to visit is for children between the ages of 3-11 years, but that depends on their interests of course. In general, there are many exciting things for young and old to discover and interesting and new things to learn at interactive stations.

Did you know: Many of our pools and aquariums are at ground level, so the little ones have a clear view of our animals.

The toilets are located in the entrance area and in the bistro. The changing area is also located there. There are no other toilets in the exhibition.

We recommend leaving baby carriages in the car if possible, or parking them in our baby carriage parking lot at the entrance and taking a carrycot for children who cannot walk yet.

On very busy days we ask for your understanding that twin and double baby carriages cannot be taken into the aquarium. In the entrance area there are a few parking spaces for strollers. Please note, however, that this area can only be offered according to availability. The parking of the stroller in the entrance area is at your own risk; no liability can be accepted. If necessary, you can take the baby carriage with you into the aquarium due to the barrier-free construction. Please be considerate of other guests and make sure that they also have a free view of our tanks.

Riding bikes in the attraction is prohibited. Balance bikes and similar bikes must be parked in the baby carriage parking lot at the entrance.

Bicycle trailers and handcarts are not permitted in the attraction due to the narrow design of some parts of the tour.

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