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Schools FAQs

MAKING A RESERVATION ​

When can we visit? 
School trips are available throughout the year; please check the Plan Your Trip page to find out which days you can visit.

How do I make a reservation? 
To make a reservation you can fill in our provisional booking form located on our schools page here

You will receive a provisional booking confirmation with the details of your order. Please confirm your visit at least 20 days prior to your visit using the link in your confirmation email. 

An invoice will be raised once the visit is confirmed.

If you know your visit date and estimated final numbers already, you can make a booking reservation here

Also use this option when booking within 15 days of your trip

I’ve got a reservation – how do I pay? 
Once you have confirmed your booking an invoice will be raised and a payment link sent to you.

How do I change my reservation? 
Reservation changes can be made at any time prior to confirming your booking. To amend your reservation, please email  Book Now, Pay Later | National SEA LIFE Centre Birmingham

How do I make a reservation? 
To make a reservation you can fill in our provisional booking form located here. Book Now, Pay Later | National SEA LIFE Centre Birmingham

Do you offer free teacher pre-visit tickets? 
We offer two complimentary tickets for teachers to carry out a pre-visit. This is available to schools who have booked a visit with us and must be pre-booked prior to attending. 

To obtain your pre-visit tickets, please SLCBirmingham@merlinentertainments.biz

DURING YOUR VISIT ​

What happens when your school arrives at SEA LIFE Centre Birmingham?

A member of the Education Team will meet your group at the main entrance at your allocated entry time, register your school, confirm numbers, and go through your itinerary for the day.  

Please arrive close to your booked time, as early entry isn’t available and there is no indoor waiting area. If you arrive late, you may need to wait while groups with scheduled times enter first. 

How does the tour work?

Your group will explore the aquarium at your own pace on a self-guided tour, we ask school groups to stagger multiple class entry, where possible, into smaller groups of no more than 20 moving through a series of themed zones around the attraction.  Your pupils will discover highlights along the way, such as the Penguin Ice Adventure, colourful reef habitats, and the interactive Rockpool where they can learn about creatures like starfish and anemones and even 65 million year old fossils.  

One of the unique highlights is the 360° Ocean Tunnel, where sharks, rays and a giant green sea turtle swim over your pupils’ heads as they walk through the experience. 

Can I book an educational workshop?

You can add an educational workshop to your school visit when making your booking or this can be added, at any time prior to confirming your booking (subject to availability). ​

​Workshops need to be booked in advance as part of your school booking . ​​

You can find out more about the sessions available here

Can I pre-book lunch spaces?

Lunch spaces will be allocated at the time of booking and will be included on your trip itinerary. ​

HELP AND SUPPORT​

My school is SEND or has SEND students – how can you help? 
We want every school group to have an enjoyable visit. A range of accessibility support is available across the attraction to help guests with additional needs. You can find more information here. 
Facilities | SEA LIFE Birmingham Aquarium

If your school group has specific requirements or individual SEND needs, the Education Team will be happy to discuss how they can support your visit. Please contact the team in advance by emailing  SLC Birmingham@merlinentertainments.biz

I have a question

Visit our Plan Your Visit page for useful information and resources to support your visit to the SEA LIFE Centre

You can also contact the Education Team by emailing   SLC Birmingham@merlinentertainments.biz

If you need time to collect payments and make final arrangements reserve your visit date by clicking the booking form link below. This will guarantee your place without obligation and payment will not be requested until you have confirmed your visit 20 days before the date of your visit.

You will receive your booking reservation within 7 days 

Once you are ready to confirm your booking, simply follow the link we will send you. On this form you can adjust and finalise numbers and any workshops you would like to include

Once your trip is confirmed you will receive an invoice and payment link. Please pay using your selected payment method at least ten days prior to the date of your school trip

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