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Know before you go

Latest Update

[4th January 2021]

Following the recent update from the UK Government in response to COVID-19, we are following the latest guidance and will remain temporarily closed as a precautionary measure.   

We are in contact with the relevant authorities and will work to reopen the attraction to guests as soon as we are able to do so.   

If you already have a booking with us and the attraction is closed when you were due to visit, your ticket is valid until 31 May 2021. We will be in touch with guests that have pre-booked tickets and thank you in advance for your patience. For any further information about your booking please review the FAQs below to find out the best next steps and who to contact if you need further assistance. 

 Please keep checking our website and social media channels for the latest information.   

Thank you for your co-operation and understanding.