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Accessibility Guide

SEA LIFE London Aquarium is an aquarium for everyone

Here at SEA LIFE London Aquarium we welcome all and strive to make our attraction as accessible as possible to all of our guests.

The following information is designed to answer any questions you may have on your upcoming visit to SEA LIFE London Aquarium.

Visitors with Disabilities or Special Needs

SEA LIFE London Aquarium welcomes all. For more information please read the accessibility guide below

Visitors with reduced mobility

The aquarium is wheelchair accessible throughout the attraction.

Carers and companions

SEA LIFE London offers free entry to carers or essential companions of those with disabilities.

Visitors with Visual Impairments

Assistance animals are welcomed at SEA LIFE London Aquarium

Visitors with Hearing Impairments

Contact us using a free British Sign Language (BSL) interpreter. Visit our contact page to find out how.

Buggy Park

Buggy Policy

You are more than welcome to bring a buggy into attraction as we are fully accessible with lifts throughout the aquarium. We also have a free buggy bay if you wish to leave your Buggy during peak seasons.

Peak season dates:

Every weekend

  • 22nd - 31st July
  • 1st – 31st August
  • 21st– 31st October
  • 1st – 5th November
  • 16th – 31st December (Christmas Day CLOSED)

Dogs

Dogs & Other Animals

Guide Dogs and other assistance animals are permitted in the Aquarium.

Toilets

Toilets & Baby Changing

There are baby changing facilities in both female, male and disabled toilets.

Gift Shop

Gift Shop

We have a gift shop located at the end of your journey around the centre where we have a variety of gifts for you to purchase as a souvenir of your visit with us!

FAQs

Whilst we do not offer a discounted rate for guests with disabilities, you are welcome to purchase an admission ticket online and pre-book a free Carer's ticket at the same time. 

Please ensure that you bring documentation with you on the day such as your blue badge, DLA Letter or note from a doctor or specialist. 

All tickets must be pre-booked online in advance, please book your ticket via our website here and then for your carer, please scroll down in the webstore and select the free carer option.

Where we operate an ‘under 2’s go free’ system a disabled child under 2 would be entitled to a free carer ticket.

To see our full Accessibility Guide, click here

Please contact us if you have questions or feedback regarding the accessibility of this site, or if you have difficulty using it.

SEA LIFE recognises the need for this website to be accessible to all. We have implemented a number of features to make this website easy to use, especially for users with disabilities.

This website aims to conform to Level A standard of the W3C’s Web Accessibility Initiative’s Web Content Accessibility Guidelines. It also includes many features found in AA sites such as colour considerations and easily resizable fonts. We will continue to make improvements and make sure this website conforms to these guidelines.

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