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Health & Safety

Coronavirus Updates - Visiting at Alert Level 1 from 08 Oct

Information for Guests

In line with the NZ Government move for the Auckland region to shift to Alert Level 1 from 11.59pm on 07 Oct, we are happy to announce the following updates will take effect from Thursday 08 Oct 2020.

At SEA LIFE Kelly Tarlton’s Aquarium our mission is to create a truly memorable experience and we place the upmost importance on the safety and wellbeing of our guests and employees.  We have introduced a range of new health and safety measures that seek to reduce the risk associated with the presence of COVID-19 that are in line with government advice and the requirements of local health authorities.

Some of the measures set out below may be clearly visible to you from the moment you arrive and others require your consideration to help ensure everyone has a magical visit.

Prior to your arrival:

  • Please make sure to pre-book your tickets online. This includes pre-paying and selecting the date and timeslot of your visit.
  • Before leaving home, please check our Facebook page or website for the latest information.
  • Please be ready to make on-site payments using a ‘contactless’ bank card, rather than cash.
  • We politely request that you refrain from visiting our aquarium should you start displaying any of the symptoms associated with COVID-19. Please contact operations@kellytarltons.co.nz should you need to amend your booking.

On arrival at SEA LIFE Kelly Tarlton’s Aquarium:

  • Please register your visit using the NZ Covid Tracer app or manually sign in using the contact tracing register at Admissions.
  • As with our employees, we politely request that all our guests uphold the highest possible hygiene standards – whether it be when sneezing or coughing, through regular hand washing or the frequent application of hand sanitiser.

Alert Level 1

  • Removed capacity limits on session times allowing groups greater than 100.
  • Restarted school & group bookings including sleepover experiences.
  • Restarted Shark Cage Snorkel (Saturday & Sunday) and Penguin Passport (Friday, Saturday & Sunday).
  • Reopened the playground and water fountain.
  • Please register your visit using the NZ Covid Tracer app or manually sign in using the contact tracing register at Admissions.

Hygiene and disinfection measures within our attraction

  • We have introduced enhanced cleaning measures, throughout the day, which seek to disinfect high-frequency touch points, such as tables and chairs, service counters, grab and flush handles, ride restraints, door handles/plates, elevator buttons and taps.
  • We have introduced new deep cleaning measures in the event that a person presents themselves with symptoms consistent with COVID-19.
  • We have introduced a large number of hygiene stations/hand sanitiser dispensers around the attraction for guests to use.
  • We have introduced new Personal Protective Equipment (PPE) requirements for a range of activities that employees routinely perform. These include face masks, disposable gloves, eye protection and hand sanitiser. The use of such equipment and clothing by our employees is both to protect them and our guests.
  • We have reduced our menu offering of our cafe to place a greater emphasis on ‘Grab & Go’ options. 
  • Our employees now participate in COVID-19 specific training programmes instructing them how to stay safe as well as how to keep our guests safe.

We hope these new health and safety measures provide our guests with confidence and eagerness to us. These are unprecedented times for all communities around the world, and whilst every effort is being taken to protect the safety and wellbeing of our guests, everyone should inform themselves of the risks, conditions and personal responsibilities before they visit.

We thank you for your custom and understanding. Now, let’s make new magical memories together!

Book Online & Save

Save up to 20%

  • Price includes a Digi Photo Pass giving you 10 digital photos – valued at $26!
  • Express entry with mobile ticket entry
  • Enjoy great discount when booked a day or more in advance
  • Prices vary by date and time

Pre-Book Entry

  • Book this ticket if you have an open dated ticket or a ticket valid whilst the attraction was closed
  • Book this ticket if you are holding a ticket purchased from a third party
  • Limited capacity, make sure you book a date and time to guarantee entry

Pre-Book Entry

  • Book this ticket if you have an Annual Pass
  • Make sure you book a date and time to guarantee entry
  • Limited capacity